Privacy Policy

This page was last modified on November 22, 2023

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1. Data protection statement and consent for the use of data at VanDerEng BV

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we indicate;

• What data we collect when you use our website;
• Why we collect this data and;
• How we improve your user experience with this.

This privacy policy applies to the services of VanDerEng BV and to all affiliated web shops. By using our web shops you indicate that you accept the privacy policy.
VanDerEng BV respects the privacy of all users of its shops and ensures that the personal information you provide is treated confidentially.

2. Our Use of Collected Information

2.1 Use of our services

When you register at one of our shops, we ask you to provide personal data. This information is used to process the product you ordered. The data is stored on VanDerEng BV's own secure servers and on the server of the party that keeps the backups for us. We will not combine this data with other personal data we have.

2.2 Customer account
We create a customer account for every customer who registers with us via the “register now” function, i.e. direct access to his file data stored with us through password-protected access. Here you can view information about your closed, open and recently sent orders or manage your personal data and the newsletter.

2.3 Create customer account
The following information must be provided when registering for a customer account (mandatory information):

• Your email address
• your password
• Your first name
• Your last name

You only need to indicate your billing and delivery address when you place an order. We need your correct name, address and payment details for your order. We need your e-mail address so that we can confirm receipt and shipment of your order and in general to communicate with you. We also use your e-mail address for your identification (as a login name) when you log in to your customer account. If you want to change your data or remove yourself from our files, you can contact us.

2.4 Newsletter
We use the e-mail address you provide to send the newsletter and require your confirmation that you, as the owner of the e-mail address, agree to receive it. You automatically agree when you place an order with us. If you no longer wish to receive our newsletter, you can unsubscribe at any time. Naturally, you will also find an unsubscribe link in every newsletter. At the bottom of every mailing you will find the option to change your details or unsubscribe.

2.5 Advertising banners
We also use the data collected during your visit to show you so-called advertising banners. This concerns advertisements that we place on third-party pages. This usually happens with the use of so-called cookies or pixels. Our aim is to make the advertising offer more useful and interesting for you, so in the context of the advertising banners you will mainly see products that you have already viewed on our site or products that are similar to the products you viewed (so-called retargeting). . In the context of advertising banners, we only work with pseudonymous data; Information in non-encrypted textual form about your person (e.g. your name or your e-mail address) is not stored in the cookies. More information about cookies, pixels and retargeting can be found under points 4 and 6 of this policy.

3. Communication
When you send e-mail or other messages to us, we may store those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is also stored on VanDerEng BV's own secure servers and on the server of the party that keeps the backup for us or that of a third party. We will not combine this data with other personal data we have.

4.Cookies

4.1 Introduction
As indicated in the cookie banner, VanDerEng uses various types of cookies, web beacons and JavaScripts on its websites (hereinafter collectively referred to as “cookies”).
In this cookie policy we explain what these cookies are, what these cookies are used for and how you can adjust the settings of your browser to accept cookies or not. Accepting cookies is not a condition for visiting our website. However, we would like to point out that the use of the shopping cart function and ordering products is only possible with the activation of cookies.

4.2 Consent
Under Dutch law, you must give prior permission for some of the cookies used by VanDerEng. This cookie policy indicates which cookies are involved.
By clicking “I agree” in the cookie banner or by continuing to use this website, you agree to the placing of all cookies described below when visiting this website or other VanDerEng websites. You continue to use this website (and therefore agree to the placement of all cookies) by clicking on any part of VanDerEng's web pages (with the exception of opening this cookie policy or VanDerEng's privacy statement) or by clicking surf to other pages of the VanDerEng websites. If you do not agree to the placing of all cookies as described in this cookie policy, you should not use the VanDerEng websites and leave them.

4.3 What are cookies?
A cookie is a small text file that is placed on your computer when you visit a website. Information is stored in this text file. This information can be read by the website during a later visit. Some of these cookies are necessary because otherwise the site cannot function properly. Other cookies are used to increase the ease of use of the site for the visitor. For example, to safely remember your username and language preference. This means you no longer have to fill in this information every time you visit. Some cookies are used to show you targeted advertisements on VanDerEng's websites.

4.4 What types of cookies does VanDerEng use and for what purpose?
The cookies used by VanDerEng can be divided into different categories, as explained below.

4.4.1 Analytical cookies
These cookies are necessary to ensure that our websites are permanently tailored to the wishes of our users as best as possible by anonymously determining how users use our websites. Given the limited impact of these cookies on your privacy, no consent is required for the use of these cookies. These analytical cookies also include cookies that are placed and read by third parties on behalf of VanDerEng, such as Webtrekk and Google Analytics.

4.4.2 Social Media cookies
In order to easily share the content of our websites with others through buttons, we use social media cookies from the social media parties, so that various social media parties can recognize you. For the cookies that the social media parties place when clicking the buttons and the data that can be collected, we refer to the statement of these various parties (Facebook, Twitter, LinkedIn, Instagram, etc.). Your consent is required for the use of these cookies.

4.4.3 Advertising/profiling cookies
Advertisements are shown on the VanDerEng websites. Some of these advertisements use cookies. These cookies are placed on our website by us and by third parties so that relevant advertisements can be shown to you. Your consent is required for the use of these cookies.
For example, we use Doubleclick, a Google service to show you relevant advertisements. By using this service we collect information based on previous visits to our or other websites on the internet. This involves assigning a pseudonymous identification number (ID) to your browser to monitor which advertisements were displayed in your browser and which advertisements were called up. The cookies do not contain any personal information. A transfer of this data by Google to third parties takes place only on the basis of legal regulations or in the context of the processing of order data. A transfer of this data by Google to third parties takes place only on the basis of legal regulations or in the context of the processing of order data. Under no circumstances will Google combine your data with other data recorded by Google.

4.4.4 Affiliate cookies
The category of advertising cookies also includes cookies that are used for 'affiliate marketing'. These cookies provide information about the effectiveness of a displayed advertisement; the cookie keeps track of whether a purchase has been made in response to a displayed advertisement. Based on this information, the advertiser of the advertisement in question can be rewarded.
Given their limited impact on the privacy of users, no consent is required for the use of these cookies.

4.4.5 Tracking cookies
Tracking cookies are used to collect information about your surfing behavior on our website, so that we can analyze our website and continue to improve the website. We also use these cookies for future advertising purposes. Your consent is required for the use of these cookies.

4.4.6 Unforeseen cookies
Due to the operation of the internet, VanDerEng cannot always control which cookies are placed by third parties via our websites. An example of how this can happen is if website content stored with other parties is displayed on our websites. If this is the case, we would greatly appreciate it if you let us know.

4.4.7 Retention Policy
Google Analytics cookies are deleted after exactly 368.172.00 seconds, i.e. 14 months. VanDerEng does not store your data for longer than is permitted by law. And no longer than is necessary to do our work. How long that is depends on the type of data. And the purpose for which we use the data.

4.5 Disable cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

4.6 Change cookie policy
VanDerEng may make changes to this cookie policy from time to time, without notifying you, for example because its website or cookie regulations change. Changes will take effect immediately as soon as they are published on the website. We recommend that you consult this cookie policy regularly to be aware of any changes and, if desired, to adjust settings. By continuing to use this website, you agree to any changes to the cookie policy.

5. Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your permission in advance.

6. Retargeting and data collection by third parties for advertising banners

In the context of retargeting and advertising banners, we use third-party services that place cookies on our site. This concerns the following providers:

• Doubleclick by Google, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA: https://www.google.com/intl/nl/policies/technologies/ads/
• Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA: https://www.facebook.com/about/privacy/
• Doubleclick by Google, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA: https://www.google.com/intl/nl/policies/technologies/ads/

7. Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us: